Information onLeasehold Blocks
For members and Shareholders of Residents' Management Companies
Get in touch
For members and Shareholders of Residents' Management Companies
Property & Accounts Management
Our Property Managers will liaise with Chairmen, Directors and Leaseholders about the levels of service we provide, to ensure that it's kept to a high-quality standard.
Working alongside an Accounts Manager, a Property Manager will actively assist customers with the preparation of service charge budgets and year-end processes. The team will work together to process and approve all payments, manage cash on behalf of the customer, and provide regular management reports; including debtor reports and budget expenditure reports, advising of any variances.
Part of a Property Manager’s role is also to understand Property Management laws and regulations, so that you don’t have to. They are there to assist customers with their obligations under any lease or covenant, and in ensuring compliance on behalf of the Management Company.
Most importantly, they are there to answer your day-to-day queries, and ensure the communal areas of your property are well kept and looked after. This is achieved via the various services listed below.
Extensive
Maintenance Services
Cleaver Property Management’s in-house maintenance team provides a range of services to keep communal areas safe, tidy, and in a good state of repair. Having a team of skilled tradesmen at our fingertips allows us to offer value for money and efficient response times for a range of services, including:
In addition to our in-house team, we have a carefully selected database of trusted third-party contractors. They provide a wide range of specialist services such as Electrical Works, Pest Control, Lift Engineering, Electric Gate Maintenance, Tree Surgery, Roofing, Plumbing, Legionella Testing, Grounds Maintenance, Drainage Works, Cleaning/Window Cleaning
and more.
About Us
Cleaver Property Management continuously monitors the performance of its service providers, ensuring – on behalf of our clients – that they are communicating and responding efficiently and effectively. Third party suppliers will always be vetted and references obtained before employment.
To report a communal maintenance issue or request a repair, you can:
Call us on:
Email us:
Call or email your dedicated Property Manager
Call our Out of Hours* service on:
*5.30pm – 9am plus weekends and bank holidays
Browse our
Resources
Site Visits
Cleaver Property Management is aware of the importance of carrying out periodic site visits, which is why they form an important part of our Block Management service.
As part of a site visit, your Property Manager will check for any maintenance issues that need addressing, and produce a report to document these items. They will also ensure that regular contracted works are being carried out to a high standard, and that residents are doing their part in the upkeep of the property.
Our Property Managers are more than happy to meet with Directors upon request. If you wish to arrange a meeting either on-site or at our Wokingham office, please contact your Property Manager to discuss.
Risk Management
Risk Management
Residential blocks require a number of Risk Assessments, including Asbestos Management Surveys, Electrical Installation Condition Reports (EICRs), Reinstatement Cost Assessments (or Building Insurance Valuations) and Fire Risk Assessments (FRAs). Our Risk Management facility is provided via Cleaver Property Services Ltd, to ensure that the properties we manage remain compliant.
In line with recommended time frames, Directors will be informed that an assessment is due and provided a quotation. Upon approval, Cleaver Property Services Ltd will begin the process of organising a qualified contractor to carry out the assessment. A report will be provided on completion and your Property Manager will be on hand to answer any questions.
As part of our Block Management service, we will keep up-to-date with industry regulations and recommended frequencies for assessment. The current timeframes we work on are five years for EICRs, three years for Reinstatement Cost Assessments, and two years for FRAs. Asbestos Surveys are performed on a case-by-case recommendation.
Company Secretary
Cleaver Property Management can also act as Company Secretary on behalf of an RMC or RTM. As Company Secretary, we take on a number of administrative duties.
This will include taking minutes at AGMs, filing annual returns at Companies House, and even providing the RMC or RTM with a registered office address.
This service is optional for a fixed annual fee, we’d be happy to discuss the cost and benefits with you in further detail.
What is it like to work with us?
Read our client case study
Interested?
Get in touch
If you’re looking for a Block Management Company in Berkshire, Hampshire, Buckinghamshire, London/Greater London, Surrey, Oxfordshire, Middlesex or Wiltshire, please complete the enquiry form.
Alternatively, get in touch on 0118 978 7182
or info@cleaverproperty.co.uk
to discuss your requirements in more detail.