Residential Property Manager (Block and Estate Management)
We are seeking an experienced proactive Property Manager to join our team in Wokingham, Berkshire.
Cleaver Property Management Ltd is a family-owned specialist Block and Estate Managing Agent based in Wokingham, serving the Thames Valley and Home Counties since 1993. We manage a portfolio of over 170 properties and pride ourselves on delivering high-quality property management services tailored to the needs of Leaseholders, Freeholders, Directors and residents.
As an approved member of TPI, we operate with professionalism, care and attention to detail, supported by dedicated Property Managers and an In-House Maintenance team. Much of our new business is gained through personal recommendation, reflecting our commitment to service, responsiveness and long-term client relationships.
This is an excellent opportunity for an experienced Residential Block and Estate Manager who is confident managing their own portfolio and is looking to join a supportive, established and growing company.
The Role:
Reporting to the Senior Property Manager, you will play a key role in the efficient operation of the Property Management Department, delivering a professional and responsive service across a designated portfolio of residential blocks and estates.
This is an office-based role at our Wokingham office, with travel required for site visits across Berkshire, the Thames Valley and surrounding areas.
You will be responsible for maintaining strong relationships with Chairmen, Directors, residents, contractors and professional advisors, ensuring that properties are managed effectively, compliance standards are maintained, and service levels remain consistently high.
Key Responsibilities:
- Deliver a high-quality property management service across a designated portfolio
- Liaise with Chairmen, Directors and residents regarding service levels and company response
- Assist with service charge budgets, AGM preparation, project management and cyclical maintenance
- Maintain legal and compliance records, including insurance renewals and statutory documentation
- Provide advice on property management law, regulations and customer obligations under leases and covenants
- Obtain specifications and quotations for maintenance and management works
- Conduct site visits to monitor standards and service provision
- Coordinate with maintenance contractors and out-of-hours service providers
- Work with the Accounts Manager to process payments, manage client cash flow and support year-end processes
- Prepare monthly reports for staff meetings and keep company directors informed on portfolio activity
Key Skills and Experience:
- Minimum 4 years’ property management experience
- Minimum 2 years’ Residential Block Management experience
- Strong understanding of property management law and regulations
- Ability to manage an independent portfolio effectively
- Strong communication and stakeholder management skills
Benefits:
- Company pension
- Sick pay
- Company events
- 4 weeks annual holiday plus statutory bank holidays
- Flexible working
- Access to a company vehicle
Term: Full Time Permanent
Location: Onsite - Wokingham
Salary: £25,000.00 - £30,000.00 per year
This is an excellent opportunity for an experienced Property Manager to join a respected family-owned managing agent with a long-standing reputation across Berkshire, the Thames Valley and the Home Counties.
If you have the required residential block management experience and are looking to develop your career within a growing property management team, we would love to hear from you.
Please click below to submit your
CV along with a
cover letter outlining why you believe you’re a strong fit for this role. We look forward to hearing from you.
Office Manager
We are seeking a highly organised and proactive Office Manager to become the backbone of our operations.
Reporting directly to the Operations Director and working closely with the Managing Director, you will take full ownership of the day-to-day running of our office. You will ensure our administrative, compliance, and business support functions operate efficiently, professionally, and in line with company standards. This is a pivotal leadership role within our business. You will act as a central point of coordination across teams, supporting internal communication, driving process improvements, overseeing facilities and suppliers, and ensuring robust compliance and governance practices are maintained throughout the organisation.
This varied and hands-on role will involve overseeing front-of-house and reception coordination, managing office systems and IT support, maintaining compliance registers and audit documentation, tracking operational metrics, supporting onboarding and people processes, and taking ownership of key financial controls including bank reconciliation and budget support.
As the role develops, you will identify opportunities to improve workflows, strengthen internal systems, and enhance reporting processes. You will also coordinate supplier relationships, manage utility contracts and service providers, and ensure the office environment remains professional and efficient at all times.
We are looking for a confident and capable professional with previous experience in office management, operations, or business support. You will bring excellent organisational and analytical skills, strong attention to detail, and the confidence to liaise effectively with colleagues, contractors, auditors, and senior leadership.
A proactive mindset, sound judgement, and the ability to take ownership of responsibilities will be key to success in this role.
Key Responsibilities:
Office Leadership & Operations
- Take full ownership of day-to-day office and administrative management
- Review, document, and standardise internal processes
- Identify inefficiencies and implement operational improvements
- Ensure smooth coordination across departments
Front of House & Business Support
- Oversee reception operations and manage visitors and enquiries
- Coordinate post and deliveries
- Share responsibility for incoming calls
- Support complaint administration and tracking
Compliance, Audit & Governance
- Support audit preparation and external inspections
- Maintain compliance registers and governance documentation
- Monitor key compliance deadlines and escalate risks
- Support GDPR data handling practices
Facilities & Suppliers
- Manage cleaning contracts and external service providers
- Review supplier agreements and obtain comparative quotes
- Ensure contractor insurance and compliance documentation is up to date
- Coordinate responses to incidents and operational disruptions
IT, Systems & Reporting
- Act as first-line support for IT and phone systems
- Liaise with external IT providers
- Track operational metrics and produce internal reports
- Support senior management with data and reporting
Training & People Operations
- Lead onboarding and off boarding processes
- Maintain training and CPD records
- Support wellbeing and engagement initiatives
- Act as a day-to-day point of contact for office policies and procedures
Finance, Budgets & Controls
- Reconcile administration and miscellaneous accounts
- Support administration and marketing budgets
- Manage company cards including issuing, limits and reconciliation
- Oversee office-related expense reconciliation
This is a position that will grow to include additional responsibilities - agreed upon collaboratively with the successful candidate - so we’re seeking a proactive individual with initiative.
Ultimately, we envision this role evolving into an Office Manager position.
Key Skills:
- Proven experience in office management or business operations
- Strong understanding of compliance and governance processes
- Excellent organisational and prioritisation skills
- Confident decision-maker with analytical capability
- Strong written and verbal communication skills
- High level of IT literacy and confidence with reporting systems
- Proactive, improvement-focused approach
Benefits:
- Additional leave
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Free parking (Limited spaces)
- Health & wellbeing programme
- Sick pay
Term: Full Time Permanent
Location: Onsite
Salary: £30,000-£35,000
We are committed to supporting your professional development. As part of this role, we will agree a structured training and development plan with you, including access to recognised office management, business administration, and financial skills courses. As you successfully complete agreed training and expand your responsibilities, your salary will be reviewed to reflect your growth and contribution to the business
.
This is an excellent opportunity for a motivated professional who wants to take ownership, drive improvements, and grow into a highly impactful Office Manager role. If you’re looking for a position where your leadership, organisation and initiative will make a genuine difference, we’d love to hear from you.
Please click below to submit your
CV along with a
cover letter outlining why you believe you’re a strong fit for this role. We look forward to hearing from you.
