Zoë joined Cleaver Property Management in 2015 to strengthen the in-house administration aspects of the company and ensure the smooth running of the office. Through dedicated efforts and expertise, Zoë has steadily ascended the ranks, now holding the position of Operations Director. Her extensive experience has bestowed upon her invaluable insights into both the company and the intricacies of the property management industry.

Currently in the second year of her Pitmans Office Management course, Zoë has consistently earned distinctions across all levels and the knowledge gained from this course serves as a vital asset in her role, enhancing her proficiency and contributing significantly to the continued success of Cleaver Property Management.

Zoë's passion for cleaning and organisation is equalled only by her adoration for animals, especially her fondness for sheep and dogs alike.

Susan started the business in 1993 with her husband, Martin. Prior to that, Susan worked for Johnson & Johnson and Dell Computers in a variety of administrative roles. She now specialises in Accounting and Personnel within the business, ensuring that all aspects of the financial management for our Clients are effectively delivered.

Martin has worked within both commercial and residential property sectors, gaining experience with Unisys and PriceWaterhouseCoopers before specialising in residential property at a company based in Wokingham. He has over 25 years’ experience of managing residential property and has been responsible for developing the business as a high quality Property Management Company. Martin has now retired from his day-to-day duties but still stands as a Director of the company alongside his wife, Susan.

Ben is a valued member of our Property Management team, bringing with him a wealth of expertise from his previous career in hospitality management. His background has honed his customer service skills, problem-solving abilities, and exceptional time management – all of which play a vital role in his success in the property industry.

Ben’s practical expertise is complemented by his artistic side, which inspires him to approach challenges creatively and see problems from a fresh perspective. His passion for creative pursuits enhances his ability to think outside the box and find innovative solutions, making him a key part of our team.

Meet Karan, our Junior Property Manager with a Master's in Civil Engineering from the University of Greenwich. With prior experience managing both commercial and residential blocks in India, Karan is a proficient and accomplished member of our team. 

During his free time, Karan could be considered a culinary aficionado, constantly excited about discovering new places and experimenting with diverse cuisines. Karan’s versatility and commitment to excellence are further evidenced in his background as a professional volleyball player.

Tim has been with Cleaver Property Management since October 2021, he brought over a decade of management experience across various industries. His career spans leadership roles in the audio-visual retail sector, including serving as a Territory Manager for a major audio company, where he excelled in training, sales support, and brand advocacy. His experience in property management is complemented by a strong background in customer service, problem-solving, and operational efficiency.

During the Covid-19 pandemic, Tim found himself facing redundancy and, rather than sitting at home, chose to take on a new challenge where he could make a difference. He worked as a Support Worker in the care sector, developing exceptional interpersonal and organizational skills while supporting individuals in their daily lives. This experience further strengthened his ability to manage diverse responsibilities, communicate effectively, and adapt to new challenges - qualities that serve him well in property management.

With his proactive approach, attention to detail, and dedication to high standards, Tim continues to exceed expectations, ensuring the best service for our clients.

Sally brings a dynamic blend of commercial acumen and client-focused financial management to her role as Accounts Manager, with a robust background in sales, business ownership and financial administration, Sally offers a unique perspective, having successfully navigated diverse industries such as retail, e-commerce, estate planning, and automotive services. Her entrepreneurial experience provides her with a deep understanding of financial transactions, tax compliance, and record-keeping, ensuring financial processes are not only efficient but also align seamlessly with customer satisfaction.

Beyond the office, Sally is a passionate reptile enthusiast, caring for a fascinating collection of snakes, lizards, and tarantulas. She also enjoys exploring the British countryside with her family and unwinding through creative pursuits such as LEGO building, reading, and watching documentaries.

Sally’s blend of expertise and personal flair makes her an invaluable asset to the team.

Having achieved both a Masters degree in Management and Audits and in Agriculture, Diana strives to enhance her skillset. Currently undertaking ongoing studies in Business Management and an AAT accounting qualification, Diana is well placed for success in the property management industry. Her drive and educational background means she is well equipped to handle the financial aspects, tenant relations and operational efficiency required by our clients. 

Despite a full professional schedule, Diana makes time to relax with a good book or showcase her talents as a painter and baker.

With a solid background in hospitality, retail and operations administration within the logistics sector, Karolina joined in September 2024 as our Junior Accounts Manager. Known for her reliability, accountability and dedication as a hardworking team player, Karolina is already proving herself an invaluable asset to our team.

Currently studying for her AAT qualification, Karolina is committed to mastering all four levels, demonstrating her determination to deepen her expertise in accounting and financial management. Her enthusiasm for learning and her diverse experience across multiple industries equip her with a unique skill set that aligns perfectly with the dynamic demands of property management.

When she's not focused on work or her studies, Karolina unwinds with a good book, stays centred with yoga and enjoys the challenge of a good puzzle.

Jane joined Cleaver Property Management in 2018 as an Accounts Manager. She began her career in France (where she earned her Business Degree), before moving back to the UK and gaining experience in the Financial Services industry. Jane has now moved to a different role, working with the Maintenance team to assist with all aspects of property administration, such as contract renewals, planned maintenance and general admin.

Sirina joined Cleaver Property Management in January 2022. After studying Law, Sirina wanted to pursue a career in a more varied industry. With her legal background, Sirina was able to navigate the world of compliance and legislation. In her personal time, when not making healthy food or working out in the gym, you’re likely to find her browsing perfume stores, topping up her already ample collection. 

Sarah brings a wealth of experience that aligns coherently with the responsibilities of the role. Her meticulous approach to task management, and a strong attention to detail has enhanced our Maintenance department’s efficiency.

Sarah is a passionate outdoors enthusiast, revelling in activities such as hiking, fishing and horse riding. This love for the outdoors translates into a hands-on approach to her work, as she is always willing to get her hands dirty if our maintenance operatives need assistance.

Mark joined Cleaver Property Management in 2018 bringing with him many years of knowledge and experience. Mark’s various skills within the maintenance sector help greatly to meet the demands of our ever growing business. Mark provides support to the Property Managers and liaises with contractors and suppliers to ensure effective solutions to maintenance requests.

Kevin brings a wealth of hands-on experience and versatility to our team, having spent over 20 years as a professional painter and decorator, including running his own successful decorating business. His keen eye for detail and high standards are evident in every job he undertakes.

In addition to his extensive trade background, Kevin also has 15 years of experience in the IT sector, making him a uniquely skilled and adaptable member of our maintenance team.

Kevin holds an IPAF Operator certification, which qualifies him to safely operate mobile vertical and mobile boom lifts. This enables us to carry out high-level maintenance tasks in-house, ensuring safety and efficiency across a wider range of works.

A true outdoorsman at heart, Kevin enjoys fishing, wild camping, and working outside – which perfectly suits the varied nature of his role. His reliability, problem-solving skills, and all-round professionalism make him an invaluable part of the team.

Elton is our resident Rottweiler/Shar Pei mix with a heart as big as his paws! At 4 years old, he’s a big bundle of love (and just a little bit of a scaredy-cat). Don’t let his sturdy build fool you - He thinks he’s a lap dog and he’ll happily plop himself into your lap for a cuddle.

His specialty? Nose rubs! Nothing gets his tail wagging like a good nose rub. When he’s not seeking out affection, you’ll find him in his natural state: napping. Whether it’s on a soft bed, a sofa, or on your feet under the desk, Elton loves a good snooze to keep his energy up (you know, for more cuddling). He may act tough, but Elton is afraid of, well... everything. A loud noise or a shadow will send him hiding behind you, but that just makes him more loveable. His unique mix of Rottie strength and Shar Pei squishiness brings joy to everyone who meets him. 

In the office, he’s more than just a pet - he’s our furry morale booster and the best excuse for taking an opawtunity for a break during the workday. 

At 15 years young, Scooby is a wise and lovable Westie who brings joy, snores and endless patience to the world of pensions! As Chief Paw-sion Officer, Scooby takes his role seriously - especially when it comes to taking things slow and savouring every moment. A 10-minute walk with Scooby? Think again! It’s a 1-hour adventure filled with dedicated sniffing stops, as he has to inspect every single blade of grass and lamp post along the way. Scooby may be senior in years, but he’s still young at heart. 

He’s got a boundless spirit and will keep going as long as you let him. In the office, Scooby is the definition of “soppy,” always leaning in for a cuddle, tail wagging and making everyone’s day brighter with his affectionate nature. And yes, he's a champion snorer - you’ll know exactly! He’s not just a colleague; he’s a furry friend, a slow-walk aficionado and an endless source of smiles. He’s the heart of the team, spreading love and a little bit of drool wherever he goes!

Meet Dobby, our sock loving office Mascot -  Dobby is a Jack Russel cross who earnt his name due to his very strong affection for socks – if one goes missing, you know who to blame! And, just like Dobby, he has been rescued – giving him a second chance at mischief and cuddles alike.

When he’s not napping in the office corner (his favourite spot), he’s on a mission to find snacks or make his presence known with a cheeky tail wag.

Full of personality, Dobby is a fun-loving, mischievous character who’s always ready for a cuddle or a sneaky snack break. Whether he's snoring softly during meetings or popping up to say hello, he keeps our office just a little more joyful every day.

Milo is an adorable, attention-loving Dachshund with a flair for drama and a serious snuggle addiction! Known around the office as the ultimate lap warmer, Milo’s happiest when he’s the centre of attention - preferably under a cosy blanket. True to his Dachshund roots, he's incredibly loyal and just a little bit needy, but in the sweetest way possible.

Unlike most Dachshunds, Milo is refreshingly quiet; he prefers to express himself through puppy-dog eyes rather than barks. Ignore him at your own risk - Milo will let you know (silently, of course) that he's missing some much-deserved cuddles.

Around here, we consider him a morale booster and cuddle specialist. Stop by for a snuggle or find him burrowed under a blanket nearby - either way, he’s ready to brighten your day! 

Ace is a 10-month-old French Bulldog with an infectious personality and boundless energy. Despite his small size, he's a little gremlin, always on the go and never missing an opportunity to turn his surroundings into a playground. One of his favourite pastimes is digging holes, whether it's in the fields on walks or sneaking into the couch cushions — nothing is safe from his determined little paws. 

When he’s not digging, Ace loves to snuggle up and cozy up next to anyone who will give him attention, often curling up on laps or resting his head on a pillow like a little squishy loaf. His unique gremlin sounds are something to behold — a mix of playful grunts, and adorable snorts that make you laugh every time. With his wide, bat-like ears and expressive eyes, Ace is as cute as he is mischievous, always keeping those around him on their toes with his antics.

Ace is a highly independent thinker who thrives in chaotic environments. His coworkers (a.k.a. humans) must be prepared for sudden bursts of zoomies, unexpected ambush cuddles, and a daily dose of uncontrollable laughter.

Jenson (as cute as a) Button is a Fox Red Labrador with boundless energy and a personality as vibrant as his ginger coat. Like his F1 namesake, this speedster thrives on velocity, often turning the house into his personal zoomies racetrack, leaving everyone diving for cover. If there’s one thing Jenson loves more than running, it’s balls - his absolute weakness. If it’s round and can be chased, he’s obsessed. But don’t be fooled by his speed - Jenson is also a stealthy shoe and sock thief. No footwear is safe. Left unattended, it will be swiftly claimed, paraded like a trophy and then traded for a treat!

Then there’s his magical ginger fairy dust! His glorious red fur floats through the air like a whimsical gift. Resistance is futile; if you know Jenson, you’ll be wearing a bit of him everywhere.

Despite his cheeky antics, Jenson is the ultimate lovable rogue - full of charm, energy, and endless affection. Whether dashing at lightning speed, proudly presenting his latest acquisition, or covering you in ginger sparkle, life with Jenson is never dull.