Resident

Resident – your online property portal

Resident gives you secure, 24/7 access to important information about your property and development, all in one place.

Cleaver Property Management uses the Resident Portal to make it easier for leaseholders and Directors to access information, keep up to date and communicate with us. Depending on your level of access, you can view service charge information and statements, building documents, important updates and notifications, send messages and submit maintenance enquiries.

Directors are provided with additional access to their development’s management information, including budgets, invoices, suppliers, works orders, bank transactions, arrears, inspections, utilities, insurance, files and reports. This provides greater visibility and transparency over the day-to-day management of the block.

Getting started

When your access is ready, you will receive an invitation email containing a registration link. Simply follow the link to create your account, using the same email address to which the invitation was sent. If you cannot see the invitation, please check your spam or junk folder as it may be sent from a noreply address.

Once logged in, your dashboard provides quick access to the areas available to you. Directors who are also leaseholders can switch between their different roles, and Directors responsible for more than one development can access multiple blocks from the same login. Leaseholder Cover Letter

Resident is an additional way to access information and communicate with Cleaver Property Management – it does not replace our existing service. You can still contact your property management team by telephone or email whenever you need us.