All of us at Cleaver Property Management would like to congratulate our Property Manager Matthew Daniell, on completing 13 years’ service with us. Matthew is an asset to the company and it has been our pleasure working with him over the last 13 years.
We spoke to Matthew about his time at Cleaver Property Management to find out about his highs and lows over the years.
What has been the highlight of your career so far?
The highlight of my career is the achievement of helping Cleaver Property Management grow from a company employing four people to one that now has 14 on the payroll.
What fun memories do you have from your time at Cleaver Property Management?
One year, on one of our team building days, we hired a narrow boat for the day, we learned how to operate the locks and we worked as a team when we got to each lock, I thoroughly enjoyed myself!
In your opinion what makes a good Property Manager?
Communication is key in the world of Property Management. You must be a good all-rounder to deal with the issues you face as no two days are the same and you must be able to think concisely in an ever-changing environment.
What is the most common problem you deal with on a regular basis?
Disappointingly, the most common problem we face is fly tipping and bin stores not being used correctly along with prohibited items being left in communal hallways.
What should a perspective Management Company look for when hiring a Managing agent?
It is important that a Management Company find an agent who would like to be involved long term. At Cleaver Property Management we have many clients who we have been managing long term and this kind of approach is beneficial to both parties.
How did you celebrate your 13 years of service?
I treated my colleagues to a tray of cupcakes and enjoyed a nice meal in with my Wife.
What have you learned from being a Property Manager?
In my role, I have learned about building construction and come across some unusual looking communal equipment that we have to maintain, I have also dealt with a wide variety of people, companies, and developers.
How has your job changed over the years?
There is far more legislation and red tape that needs adhering to in the ever-changing world of Property Management, which when I started was a lot less extensive than the current levels.