Core Purpose

We will always

  • Provide outstanding service
  • Keep ourselves up to date with our clients’ needs
  • Provide valued products and services to our clients
  • Work as a team, both internally and with our clients
  • Be approachable and considerate to everyone
  • Act diligently and efficiently on behalf of our clients
  • Communicate promptly with our clients

Our Commitment to You

We have developed policies within our company that help us work more efficiently and effectively, maximising the use of our time.  Some of these are listed below:

  • You will have a dedicated property manager to answer any queries and liaise with you directly
  • You will have a dedicated Account Manager to answer your financial queries
  • All emails and letters will be answered within two business days
  • All telephone calls will be dealt with within two business days
  • We will inform you about the latest products and services we can provide to help you
  • We will agree deadlines with you and stick to them when possible
  • We will provide you with a clear breakdown of our fees

If you would like further details of our services then please don’t hesitate to contact us on 0844 499 3411.

  • I’m always very impressed with Tania Armstrong (Property Manager) at Cleaver Property Management.  If every company had someone as diligent, efficient and customer friendly as her, the world would be a much better place!

    Mr Bolland – Swindon

    Cleaver Property Management Client

  • Can I take this opportunity having worked with many property managing agents throughout the years, both commercially and privately, to say how professional and proactive I find Cleaver Property Management in relation to its management of Fountain Gardens

    From a Resident at Fountain Gardens.

  • “Cleaver Property Management has been managing our flats (block of 35) for the past 15 years and we have found them to be very efficient, reliable and prompt in their response to any request.  Their fees are very reasonable compared to many other management companies.  I am happy to recommend them to any potential customer.”

     

    Cleaver Property Management client

  • “Although we are a small development, Cleaver Property Management has been meticulous in paying attention to detail and in solving servicing issues promptly and effectively.  Communication with directors is good and the company’s management style is clear cut and decisive.  Its managers and staff are very reliable, ensuring a high level of service.”

     

    Our current client comment

  • “Cleaver Property Management has provided an outstanding personal level of service to the residents which has proved far superior to that experienced by a larger managing agent. They are always prompt and available to deal with routine issues as well as large maintenance projects such as painting and decorating.”

     

    What our clients say

  • “The unique feature of Cleaver Property Management’s service is a constant drive to keep the cost of maintenance charges to a minimum by applying their considerable experience in debt recovery, utility charges, HA contributions, etc for the benefit of the tenants.  A truly high quality management service.”

     

    Don’t take our word for it…