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MAINTENANCE AND ASSISTANCE

Cleaver Property Management can call upon a wide range of service providers who are tried and trusted, reliable and who deliver a high standard of work. Equally we look to add to this by way of recommendation.

This will include such items as:

  • Grounds Maintenance and Tree Surgery
  • Cleaning and window cleaning
  • Electrical and plumbing
  • Building and decorating
  • Gate and security services
  • Drainage contractors

The effective provision of any maintenance relies upon the speed of response and the quality of the service delivered. Problems can be reported by mail, telephone, fax or email. Cleaver Property Management sets parameters for delivering a response to maintenance problems. In addition we can provide an out of hour’s telephone number for customers to call in the event of an emergency maintenance issue.

Cleaver Property Management measures the performance of its service providers, constantly looking for an improved level of response and communication. Suppliers will be vetted and references obtained before employment by Cleaver Property Management.

Cleaver Property Management will provide specifications for regular services and full specifications for major projects. The need for 'measurement' extends to the quality of service delivered, response to corrective action and whether it's delivering 'Value for money'. Delivering these services and continually monitoring them is important to both Cleaver Property Management and you.

Cleaver Property Management can also arrange section 20 notices and arrange for specifications of major work to be drawn up.